| Policies and Procedures |
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A. Sales Terms – Terms will be extended only upon completion and approval of Denver Foods credit application. B. Ordering Procedures, Minimums, & Freight Costs – Orders can be placed up until 4pm 2 days before pickup or before your normally scheduled delivery day. Denver Foods has three delivery zones. Each zone has a different order minimium as well as a corresponding flat freight rate. Some additional charges may apply to certain areas within the following zones. Zone 1 = 0-50 miles, $500 Minimium Order, Flat Freight Rate $50. Zone 2 = 50-125 miles, $750 Minimium Order, Flat Freight Rate $75 Zone 3 = 125-200 miles, $1000 Minimium Order, Flat Freight Rate $100 We offer a 2% pick up allowance for all orders over $500. For pickups no minimum will apply. Orders can be placed via phone at: (717) 738-0454, by Fax at: (717) 738-0437, or by email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Frieght Outside Zones – We can delivery nation wide with our outside carrier program. All delivery points outside our normal zones are on a individual quote basis. Or, if you would prefer you can arraign for your own freight carrier to pick up your order. E. Pallet Exchange – Denver Cold Storage requires pallet exchange for all orders that leave the warehouse on pallets. If you do not have good usable pallets for exchange you will be charged $6.50 for each pallet you receive. Please be mindful of this and prepared when you receive a delivery and especially when you pick up at our warehouse, if you intend to take product away on pallets. Each customer will be responsible to pay DCS or Denver Logistics for any un-exchanged pallets. Denver Wholesale Foods will not be responsible for these costs. As a convenient alternative, Denver Cold Storage will offer our regular customers the option of establishing a “pallet bank” which would eliminate the need to pay for the pallets immediately and give you the flexibility of giving extra pallets at times to make up for the times you are short on pallets. If you are interested in this option please contact someone in the DCS Customer Service Department at (717) 336-3900. If you have any questions please feel free to contact us. |